“You Can’t Just Turn It On”: The Hidden Work Behind Enterprise AI

Everyone wants to turn on AI features . Then Legal walks into the room and says no. The question we will answer is WHY?

Enterprise AI comes with questions about data, permissions, security, compliance, auditability, human oversight, and trust.

This talk looks at the hidden work behind making AI safe to enable at scale, connects it to the European AI Act, and turns those requirements into practical UX principles for responsible AI products.

Because great enterprise AI isn’t just powerful. It has to be trustworthy enough to actually turn on.