Designing How AI Feels
AI didn’t suddenly become emotional when it learned how to have a conversation. But now that AI can remember us, it can begin to feel less like a tool and more like a relationship. Whether we mean to or not, we are designing emotional dynamics into our products.
As AI shifts from something we use to something we interact with, designers need new ways to understand what happens between people and technology. Drawing on a decade of research into the secret psychology of digital life, Pamela will introduce a practical framework for spotting these dynamics and their second-order effects, from algorithmic identity to delegated intimacy. Attendees will leave with a practical way to anticipate how AI systems shape feelings and to design for human agency and well-being.
